SympatMe helps expats in Germany with their first bureaucratic steps. We provide up-to-date information and hands-on solutions. On our website non-native speakers can fill out paperwork, make appointments, and simply get things done.
How did SympatMe come about?
The idea for this project came in 2014. Many of my international friends were moving to Germany then. They knew that I lived in Berlin at the time, so they came to me for help. They kept asking the same questions. They kept having the same problems. In short, they all struggled mainly because official forms and documents are all in German. There are no English translations. When they tried to ask a German official for help, they would rarely find someone that spoke decent English.
"The idea was to give expats in Germany the tools with which they could deal with German bureaucracy in their own language."
I understand and support the idea that people moving to Germany should try to learn German. But in the first few days of arriving, it seems a bit much to ask. Even though German is my native tongue, even I struggle to understand some bureaucratic documents. So how can I expect expats to understand them?
In my opinion, we can't. That's why my brother Oliver and I embarked on this project. The idea was to give expats in Germany the tools with which they could deal with German bureaucracy in their own language. That's why we translated the most important official documents and application forms into 12 languages.
We have some strong partners like Deutsche Bank and AOK (public health insurance). Their partnership and trust in our project has been a great motivation to our team. You can now make an appointment with an AOK employee directly on our website. The AOK representative will meet you and explain German health care to you. In English, of course.
"We also have some strong partners like Deutsche Bank and the public health insurance AOK."
Further, our project has motivated Deutsche Bank in Germany to translate their application forms into English. You can now fill out their bank account application forms on our website. We have various other great partners working with us. It's great seeing more and more companies becoming more welcoming towards expats in Germany.
If you have any ideas, would like to share our project or become involved in it, please don't hesitate to get in touch. We are happy to see our project grow. We hope that SympatMe will contribute to making Germany a more accommodating place to non-native speakers, and help them quickly find their way around.
If you have any ideas, would like to share our project or get involved, please contact us.